Consumer Information Update

This page will include information with tips on using MarylandHealthConnection.gov. Please check back frequently, as we are making improvements to the site each day.

Update as of July 18, 2014 at 12:00am

Open Enrollment Has Ended for 2014

We are in the process of upgrading our website. Until the next enrollment period begins this fall, Marylanders seeking health insurance should use the following options:

I am interested in buying health insurance or need to finish applying

You can enroll in a qualified health plan before Nov. 15 if you have special circumstances like getting married, having a baby or losing other health coverage.

If you think you may qualify to buy coverage now, or you need to complete or change an existing application, call our Consumer Support Center at 1-855-642-8572 (TTY 1-855-642-8573) or visit a navigator or insurance broker near you. We can help you enroll in coverage now.

I think I may qualify for Medicaid or the Maryland Children’s Health Insurance Program

Enrollment in Medicaid and MCHP is year round.

You can apply at any time online at https://www.marylandsail.org or by visiting a local connector entity, health department or department of social services.

You can also apply by calling our Consumer Support Center at 1-855-642-8572 (TTY 1-855-642-8573). We can help you enroll in coverage now

Learn more in our Frequently Asked Questions about getting covered now.

Timing of Payments and Insurance Company Contacts

Learn more about when payment is due for your coverage to start and how to get help from the insurance company you chose with this guide.

Check which physicians are in which plans

If you are interested in understanding which health plans a particular doctor participates in, please visit https://providersearch.crisphealth.org – a new service sponsored by Maryland Health Connection. This service substitutes for the (future) physician search feature in Maryland Health Connection, which is not yet active and will not return the names of physicians at this time.

AUTHORIZED INSURANCE BROKERS AVAILABLE STATEWIDE TO ASSIST WITH ENROLLMENT

Maryland Health Connection has partnered with insurance brokers throughout the country who can help you understand your insurance plan options. These licensed professionals have the knowledge and experience to guide you through the process of selecting a plan that works for you and your family. A directory of insurance brokers authorized by Maryland Health Connection is available to help you find the plan. The directory will be updated weekly as more authorized insurance brokers ask to be included.

Consumer Support Center Call Volume

Maryland Health Connection’s consumer support center sometimes experiences high call volumes and wait times can be longer than anticipated. During this time you can get assistance from the following resources:

  • Online: For general information visit MarylandHealthConnection.gov.
  • In-Person: Our local consumer assistance organizations offer in-person assistance throughout Maryland. Contact information and hours of operation are available at MarylandHealthConnection.gov.