Consumer Advisory: Beware of COVID-19 insurance scams

Maryland consumers may have received a letter that looked like it was from Maryland Health Connection and Allianz Care regarding a support fund and requesting that people send an email to begin accessing this fund. Maryland Health Connection did not send this letter. COVID-19 Scam Letter

Maryland Health Connection determines eligibility for health coverage. We do not release funds or make direct payments to enrollees. Also, while we might ask an applicant to verify income information from time to time, we do not ask for bank account information or set up bank accounts. If we need verification information, we provide a specific list of documents. Some consumers also choose to provide payment information to their insurance company, but those transactions are handled between the consumer and the insurance company.

Note that correspondence from Maryland Health Connection includes our logo and call center number, 855-642-8572. If you have questions about a letter you receive from Maryland Health Connection, please call our call center. Deaf and hard of hearing may use Relay.

According to Maryland Insurance Commissioner Al Redmer, reports of pandemic-related fraud are increasing around the country. People posing as insurance agents or as representatives of a company are marketing fake health, life and travel insurance products, mostly over the telephone, through email or over the internet. These scammers usually try to solicit private information from individuals such as bank account information or credit card numbers.

The Maryland Insurance Administration maintains a database of all licensed insurance companies and professionals in the state. The information is public and can be accessed at https://insurance.maryland.gov/Consumer/Pages/CompanySearchInstructions.aspx.

Consumers are encouraged to report insurance fraud activities to the Maryland Insurance Administration's Insurance Fraud Division. You need not give your name. Call the insurance fraud tip line at 1-800-846-4069 or print and submit the insurance fraud referral form by mail to the address below or fax to 410-347-5350. Consumers may email the completed form to fraud_referrals.mia@maryland.gov.

Maryland Insurance Administration
Attn: Maryland Insurance Fraud Division
200 St. Paul Place, Suite 2700
Baltimore, MD 21202