What if I disagree with a decision?

You can appeal any decision you receive from the Maryland Health Connection. You or your authorized representative have 90 days from the date of the notice containing the decision to ask for a hearing. An authorized representative is someone who you choose to act on your behalf with Maryland Health Connection, like a family member or other trusted person. Some authorized representatives may have legal authority to act on your behalf.

If you appeal our decision, you will have a hearing. A hearing is a meeting between you, someone from the State, and a hearing officer. You can talk to them about why you think we made a mistake.

If you disagree with our decision and want to speak to someone about it, or if you need help asking for a hearing, call (855) 642-8572 (Deaf and hard of hearing use Relay service).

Learn more here about appealing a decision, including what decisions you can challenge and how to file an appeal.

For assistance with preparing an appeal of your denial of enrollment in a qualified health plan or eligibility for an advance premium tax credit, you can contact the Office of the Attorney General’s Health Education and Advocacy Unit (HEAU) online at www.MarylandCares.org or at (410) 528-1840 or toll free at (877) 261-8807. The HEAU can assist you but cannot represent you at the hearing.