What if I am eligible to change plans but I don't, or am unable to?

If you have contacted the Call Center and are eligible to select a different plan but do not within 60 days, your current enrollment will not change except for any changes to your tax credit amount, which will be sent to your insurance company.

If factors beyond your control prevent you from reporting or selecting a health plan within the 60-day special enrollment period, you should alert the Call Center as soon as possible.