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What hours is the call center available?

Our Consumer Support Center provides over-the-phone support with enrollment questions and help applying. The call center offers assistance in more than 200 languages, as well as Relay service.

Call toll-free 1-855-642-8572 (Deaf and hard of hearing use Relay service).

Hours: Monday–Friday, 8 a.m.-6 p.m.

Nov. 1-Dec. 15
Monday-Friday: 8 a.m.-6 p.m.; Saturdays 8 a.m.-2 p.m.
Closed Thanksgiving Day, Nov. 22

Extended Hours:
Sunday, Dec. 9: 10 a.m.-4 p.m.
Wednesday, Dec. 12–Friday, Dec. 14: 8 a.m.-10 p.m.
Saturday, Dec.15: 8 a.m.-10 p.m.

Our highest call volume is on Monday, so you will wait longer to reach a consumer service representative. If your reason for calling can be addressed by us later in the week, please call back Tuesday through Friday during business hours 8 a.m.-6 p.m. to shorten your wait time.