Maryland's Official Health Insurance Marketplace

What should I do if the application says I am incarcerated, when I am not?

If you have been denied coverage due to a false incarceration claim, please call our consumer support center at 1-855-642-8572.

You may provide ANY of the following documentation to prove that you are no longer, or have never been incarcerated:

  • Official release papers from institution
  • Document(s) showing active employment or evidence that you live in the community, like a pay stub or utility bill from the last 60 days, or a current lease agreement.
  • A signed affidavit (PDF) saying that you live in the community

You may mail this documentation to the following address:
Maryland Health Connection
P.O. Box 2160
Manchester, CT 06045

Or you may bring your documentation to your local Health Department, local Department of Social Services or local Connector Entity. You can find their information here.