Maryland's Official Health Insurance Marketplace

I have created an account but can't log in. What should I do?

If you have entered your information to create an account but cannot log in, we may still be processing your account creation if there are many people trying to create accounts.

Please try these steps:

  • Wait approximately 15 minutes and attempt to login again with the same username and credentials used in creating the account
  • If the same message appears, follow the password-reset process to verify the username and password are correct
  • If the password reset does not resolve access, generate the account again through the account creation process