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After You Enroll in Medicaid/MCHP

Next steps after you enroll in Medicaid or MCHP

There are important next steps after you enroll in Medicaid or the Maryland Children’s Health Program (MCHP):

Identification
Keep your insurance card

You will receive a red and white medical assistance card in the mail within 14 days of enrolling. Do not throw away this card.

Even if you haven’t received your card yet, you can still get medical services. Your doctor or pharmacist can verify coverage by calling the Eligibility Verification System (EVS).

Envelope
Choose a managed care organization (MCO)

When your Medicaid application is complete and verified, you will choose a managed care organization (MCO) to provide your care.

Each eligible member of the household may enroll in a different MCO.

The MCOs that you can choose are:

  • Aetna Better Health of Maryland
  • AMERIGROUP Community Care
  • Jai Medical Systems
  • Kaiser Permanente
  • Maryland Physicians Care
  • MedStar Family Choice
  • Priority Partners
  • UnitedHealthcare
  • University of Maryland Health Partners

Ask your doctors which MCOs they accept, or use the MCO provider search tool to find doctors by name, specialty, location or MCO.

There are several ways to choose your MCO and primary care doctor:

  • Visit MarylandHealthConnection.gov and log into your account.
  • Download our free mobile app, Enroll MHC.
  • Call us at 1-855-642-8572 (TTY: 1-855-642-8573).
  • Request an enrollment kit be mailed to you (you can do so in your online account or by calling us).

If you do not pick an MCO when you apply, you will be automatically assigned to one. You can change MCOs for any reason within 90 days of initial MCO enrollment. Learn more about changing MCOs.

Compare MCOs
MCO Report Card

Knowledge Mike
Understand health services covered

If you enroll in a managed care organization or have a child enrolled in the Maryland Children’s Health Program (MCHP), covered health services include doctor visits, prescription medicines, hospital and emergency care, and more.

Dental care also is covered for children enrolled in MCHP, and some MCOs offer limited adult dental care. You also can buy a dental plan through Maryland Health Connection during the annual Open Enrollment period each fall.

See services covered

Family_Income Changes Cluster
Tell us about changes in your family or income

It’s important to tell Maryland Health Connection right away if you’ve had changes in your household or income to be sure you are receiving the right coverage and financial help.

To update your online application, call us at 1-855-642-8572 (TTY: 1-855-642-8573), or find free in-person help.

Changes to report

Frequently Asked Questions

Individuals with questions about payments for coverage through MCHP Premium should contact the MCHP Premium Case Management Unit at 410-767-6883 (toll-free: 1-866-269-5576).

You may make an MCHP Premium payment online at http://dhmh.maryland.gov/payments.

The premium amount charged for MCHP Premium is assessed per family, not per child. The 2017 premium amounts are:

  • Premium for families between 200-250% FPL: $54 per month
  • Premium for families between 250-300% FPL: $67 per month
  • American Indians do not have to pay a monthly premium to enroll in MCHP Premium.
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Your managed care organization (MCO) through Medicaid covers doctor visits, pregnancy care, prescription drugs, hospital and emergency services, and more, at no cost.

Your MCO covers these services and more:

  • Visits to the doctor, including regular checkups and specialists
  • Pregnancy care
  • Family planning and birth control
  • Prescription medicines
  • Hospital and emergency services
  • Primary mental health services through your doctor

Compare MCOs (PDF)
Download Adobe Reader

MCHP gives full health benefits for children up to age 19, including these and more:

  • Doctor visits (wellness and sick care)
  • Lab work and tests
  • Vision care
  • Immunizations (shots)
  • Prescription medicines
  • Hospital and emergency services
  • Primary mental health services
  • Dental care through the Maryland Healthy Smiles Dental Program
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The MCOs that you can choose are:

  • Aetna Better Health of Maryland
  • AMERIGROUP Community Care
  • Kaiser Permanente
  • Jai Medical Systems
  • Maryland Physicians Care
  • MedStar Family Choice
  • Priority Partners
  • UnitedHealthcare
  • University of Maryland Health Partners

Compare MCOs (PDF)
Download Adobe Reader

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When your Medicaid application is complete and verified, you will choose a managed care organization (MCO) to provide your care.

There are several ways to choose your MCO and primary care doctor:

  • Visit MarylandHealthConnection.gov and log into your account.
  • Download our free mobile app, Enroll MHC.
  • Call us at 1-855-642-8572 (TTY: 1-855-642-8573).
  • Request an enrollment kit be mailed to you. You can do so in your online account or by calling us. Complete the MCO enrollment form and mail it back in the envelope provided (no stamp needed).

The MCOs that you can choose are:

  • Aetna Better Health of Maryland
  • AMERIGROUP Community Care
  • Jai Medical Systems
  • Kaiser Permanente
  • Maryland Physicians Care
  • MedStar Family Choice
  • Priority Partners
  • UnitedHealthcare
  • University of Maryland Health Partners

Compare MCOs
MCO Report Card

Download Adobe Reader

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When you make a doctor’s appointment, let them know you are enrolled in Medicaid or MCHP and give them the name of your MCO.

After you find a doctor and schedule your first appointment, bring the following:

  • Your red and white Medical Assistance card, and your MCO card
  • A list of any medications you are currently taking
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Medicaid enrollment is year-round. Medicaid recipients have an annual right to change MCOs if they so choose.

You may change MCOs for any reason within the first 90 days of initial enrollment.

You also may change MCOs in select circumstances, such as combining all household members or children into the same MCO, or if you moved and your current MCO does not provide service in the county where you now live.

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