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Get Help Enrolling

Call Center Phone ImageCall us toll-free
1-855-642-8572
Our consumer support center offers assistance in more than 200 languages. Deaf and hard of hearing use Relay service. Hours: Monday-Friday from 8 a.m. to 6 p.m.
Extended hours:
Dec.12 – Dec.15: 8 a.m.-10 p.m.

Who can help me enroll in person?

In Person Help

Thousands of trained staff are available throughout Maryland to help you apply and enroll

Search for free, local help

Search for an authorized insurance broker

Search our online directory.

Authorized insurance brokers can help you choose an insurance company and health plan that meet the needs of you and your family, and help enrollees with any administrative problems. There is no fee when you use an authorized insurance broker.

They are licensed by the Maryland Insurance Administration and authorized by Maryland Health Connection. Many belong to professional organizations whose members agree to abide by a code of conduct.

Find your local consumer assistance organization or navigator

Maryland Health Connection’s consumer assistance organizations have staff in every county to provide free, in-person assistance to help you determine if you qualify to get lower costs for a private health plan, or if you qualify for free health coverage through Medicaid.

Use our new search tool to find help near you, see a list of local offices (PDF) or learn more by choosing your county below:

Allegany | Anne Arundel | Baltimore City | Baltimore County | Calvert | Caroline | Carroll | Cecil | Charles | Dorchester | Frederick | Garrett | Harford | Howard | Kent | Montgomery | Prince George’s | Queen Anne’s | Somerset | St. Mary’s | Talbot | Washington | Wicomico | Worcester

Consumer Assistance Regions Map

Look for a Certified Application Counselor

Certified Application Counselors offer free, in-person help applying for health coverage and enrolling.

CACs are trained counselors certified by Maryland Health Connection and sponsored by community-based organizations, health care providers, units of state or local government, and other entities authorized by Maryland Health Connection.

Find a CAC near you (PDF)

Visit your local health department or department of social services

Enrollment in Medicaid is year-round. You can apply for Medicaid online now at www.MarylandHealthConnection.gov or by visiting a local health department (PDF), department of social services or connector entity.

Pregnant women are encouraged to apply at local health departments (PDF). Call 1-800-456-8900 for information.

Have this information ready

  • Birthdates
  • Social Security numbers (or document numbers for legal immigrants)
  • Proof of citizenship or immigration status
  • Tax returns for previous years
  • Employer and income info (pay stubs, W-2 forms)
  • Policy numbers for any current health insurance
  • Information about any job-related coverage you or someone in your household is eligible for
  • Photo ID, if you’re applying in person