How to Use Your Coverage

Using your new health coverage

Now that you’re covered, it’s important to use your new plan to stay healthy, not just when you’re sick. Here are steps to getting the care you need:


Find a doctor

You will pay the lowest costs for services when you see a doctor or provider in your plan’s network.

Call your doctor’s office to ask if he or she accepts your insurance or managed care organization (MCO), check with your insurance company, or use the online search tool.

Search for a doctor


Get ready for your doctor visit.

It’s important to schedule a regular checkup with your doctor. It’s covered by your plan at no cost, even if you haven’t met your yearly deductible.
Bring these to your doctor visit:

  • Your insurance card
  • A list of any medications you are currently taking
  • Payment for your copay, if you have one

Questions to ask your doctor


Get the care you need, before you get sick.

Many checkups, shots and screenings are covered at no cost to you, as long as you see a doctor in your plan’s network:

  • Flu and pneumonia shots
  • Birth control
  • Routine vaccinations
  • Screenings such as blood pressure, diabetes, mammograms, and colonoscopies
  • Well-woman visits
  • Mental health screening and counseling

See what plans cover


Keep your insurance and health information handy.

  • Keep all of your health information in one place.
  • Keep a list of your doctors and pharmacists, and their contact information.
  • Keep track of medications you’re taking and how to use them safely.

The publication “From Coverage to Care: A Roadmap to Better Care and a Healthier You” (in English (PDF) and in Spanish (PDF)) also provides help understanding your new health coverage, making an appointment, deciding if a doctor is right for you, and more.

Start Your Roadmap (PDF)
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